Interactive Intelligence Inc. (Nasdaq: ININ) is a global provider of unified IP business communications solutions whose common, standards-based software platform gives organizations comprehensive, enterprise-wide functionality that helps them succeed by maximizing productivity and providing the most effective customer service. The company provides solutions for contact center automation, enterprise IP telephony, and enterprise messaging. Interactive Intelligence was founded in 1994 and has more than 3,000 customers worldwide. It is among the top 500 global software and services suppliers, and is ranked among the top 200 North American networking vendors. Interactive Intelligence employs approximately 600 people and is headquartered in Indianapolis, Indiana. It has six global corporate offices, with additional sales offices throughout North America, Europe, Middle East, Africa and Asia Pacific.
Presenter -- Donald E. Brown, M.D., Chairman of the Board, President and Chief Executive Officer
Donald E. Brown, M.D. co-founded his third software company, Interactive Intelligence, in October 1994 and has served as Chief Executive Officer since April 1995 and President since inception. Dr. Brown also serves as Chairman of the Board, a position he has held since July 1998. Dr. Brown has been a director since inception. In March 1988, Dr. Brown co-founded Software Artistry, Inc., a developer of customer support software that became a public company in March 1995 and was subsequently acquired by IBM Corporation in January 1998. At Software Artistry, Dr. Brown served as Chief Executive Officer and director from inception through September 1994. Dr. Brown's first software company was acquired by Electronic Data Systems, Inc. in September 1987. Dr. Brown graduated from the Indiana University School of Medicine in 1985. He also holds two additional degrees from Indiana University, an M.S. in computer science and a B.S. in physics.
Presenter: Stephen R. Head, Chief Financial Officer, Vice President of Finance, Secretary and Treasurer
Stephen R. Head has more than 30 years experience in accounting and financial management with a proven background in public companies. Mr. Head previously served as Vice President, Finance as well as Chief Financial Officer of Gilian Technologies Ltd., (now named Breach Security, Inc.), a provider of application security appliances. Prior to Gilian, he was Senior Vice President, Finance and Administration from 1999 to 2001 at planetU, Inc., an e-commerce company serving the consumer packages goods industry and which was acquired by Transora in December 2000. Other financial roles Mr. Head has held in the software industry include VP, Finance and Administration at Made2Manage Systems, Inc., and VP, Finance and CFO of Software Artistry, Inc. -- both of which he guided through initial public offerings and subsequent public reporting. A Certified Public Accountant, Mr. Head began his career in accounting at KPMG, where he was involved in public offerings and SEC reporting for several client companies. He also has served in positions in private industry. Mr. Head is a graduate of Indiana University, where he received both an M.B.A. and B.S. in Business with a concentration in Accounting.
Donald E. Brown, M.D. co-founded his third software company, Interactive Intelligence, in October 1994 and has served as Chief Executive Officer since April 1995 and President since inception. Dr. Brown also serves as Chairman of the Board, a position he has held since July 1998. Dr. Brown has been a director since inception. In March 1988, Dr. Brown co-founded Software Artistry, Inc., a developer of customer support software that became a public company in March 1995 and was subsequently acquired by IBM Corporation in January 1998. At Software Artistry, Dr. Brown served as Chief Executive Officer and director from inception through September 1994. Dr. Brown's first software company was acquired by Electronic Data Systems, Inc. in September 1987. Dr. Brown graduated from the Indiana University School of Medicine in 1985. He also holds two additional degrees from Indiana University, an M.S. in computer science and a B.S. in physics. 
Stephen R. Head has more than 30 years experience in accounting and financial management with a proven background in public companies. Mr. Head previously served as Vice President, Finance as well as Chief Financial Officer of Gilian Technologies Ltd., (now named Breach Security, Inc.), a provider of application security appliances. Prior to Gilian, he was Senior Vice President, Finance and Administration from 1999 to 2001 at planetU, Inc., an e-commerce company serving the consumer packages goods industry and which was acquired by Transora in December 2000. Other financial roles Mr. Head has held in the software industry include VP, Finance and Administration at Made2Manage Systems, Inc., and VP, Finance and CFO of Software Artistry, Inc. -- both of which he guided through initial public offerings and subsequent public reporting. A Certified Public Accountant, Mr. Head began his career in accounting at KPMG, where he was involved in public offerings and SEC reporting for several client companies. He also has served in positions in private industry. Mr. Head is a graduate of Indiana University, where he received both an M.B.A. and B.S. in Business with a concentration in Accounting. 